Not quite sure where this goes, but- Hill's sent PetSmart their nutrition booklet.

[Caty M]

No flat teeth here!

[Mokapi]

I am SOOOO glad I don't work at PetSmart (I am beginning to think they should stop lying and change it back to PetsMart) anymore! I would NEVER have been able to lie to people like that! I worked as a bather back in the groomers so it's likely that I wouldn't have been required to shove that nonsense down people's throats, but still... Ugh. I think I am going to go to PetsMart (this is how I am going to write it from now on, heehee) and stroll down the food aisles a while and see if I can strike up a food conversation.

How do you plan to get around this? Can you go to your higher ups and say, "Hey, look. This goes against everything I believe in regarding dogs' health. I won't say anything to argue with this, but I can't walk around telling people this stuff." I don't know if that would work but who knows? My managers wouldn't have tolerated that just because they were on a power trip.

I definitely don't try to sell Hill's. This Hill's pamphlet is in the break room so we can "educate" ourselves. We actually try to sell Blue Wilderness the most, or the PetSmart brands (Authority, mostly, or Simply Nourish). Those of you having issues with collars...there are things very similar to martingales but unless you find an employee who's there for the animals not the job then consider yourself fresh out of luck. My co-worker Shelby and I can educate the crap out of customers, but two of the others in my department are idiots. One of the trainers is extremely knowledgeable; the other I really don't like even listening to because she annoys me so bad. Try to find someone in PET CARE, not a random employee. You'll have better luck.

Also, all of a dog's teeth are flat...what are you guys talking about??!?!?!?!?!?!?!?!?!?! ;)

[Dude and Bucks Mamma]

So here is the new corn free stuff

Chicken, Brown Rice, Whole Grain Wheat, Cracked Pearled Barley, Soybean Meal, Chicken Meal, Pork Fat (preserved with mixed tocopherols and citric acid), Dried Egg Product, Natural Flavor, Whole Grain Oats, Apples, Lactic Acid, Soybean Oil, Cranberries, Peas, Carrots, Dried Beet Pulp, Iodized Salt, Flaxseed, Broccoli, vitamins (L-Ascorbyl-2-Polyphosphate (source of vitamin C), Vitamin E Supplement, Niacin, Thiamine Mononitrate, Vitamin A Supplement, Calcium Pantothenate, Biotin, Vitamin B12 Supplement, Pyridoxine Hydrochloride, Riboflavin, Folic Acid, Vitamin D3 Supplement), Calcium Carbonate, Vitamin E Supplement, Choline Chloride, minerals (Ferrous Sulfate, Zinc Oxide, Copper Sulfate, Manganous Oxide, Calcium Iodate, Sodium Selenite), Taurine, preserved with Mixed Tocopherols and Citric Acid, Phosphoric Acid, Beta-Carotene, Rosemary Extract

Between the wheat oats and barley there is just as much grain in this, they just replaced the corn with wheat.

Edited to add:

Did anyone else see the little "explore my bowl" thing? The dogfood bowl is a full HALF grains and potatoes, 1/4 meat and the other quarter is some fruits and veggies and vitamins. click on the link to petMD and you get this!

The largest part of MyBowl is represented by carbohydrates. Carbohydrates are important sources of energy that help maintain blood sugar levels and keep your dog feeling full. Carbs also provide some essential minerals and vitamins, as well as fiber to promote proper digestion. You will find any carbohydrates listed in the ingredients list on the back of the bag

MyBowl: What Goes into a Balanced Diet for your Dog? | petMD

Yea, I saw that. I chose not to even mention it because we all know how stupid that company is already. I already had a good sized post and adding a rant about the bowl would have made it MUCH longer! Haha

They don't train their employees well imo. Back in the day I worked there and I always recommended Nutro, I had no idea. I went there to find a collar for my Iggy, and it went like:

"Do you have collars for greyhounds?"
"We actually have collars for all color dogs!!"

.. SERIOUSLY. Apparently dog collars are color specific, now.

I want to take offense in that, but I can't. I just can't. Haha. I was trained well because I worked back in the grooming salon (trained by a whole different set of people and you are actually learning with hands on experience) but their store workers are back in a little room reading a book with video clips from 10 years ago in some cases. In the salon, we are dealing with various breeds all day long. We have to know what breeds can and can't be muzzled should they get nippy during nail trimming, what breeds have sensitive skin, what breeds have sensitive ears, etc. We generally know what breed a dog is when it walks in the door.

For the most part, if you need a breed specific question answered, try going back and asking someone from the grooming salon (or to the side. ours was the only one I have ever been in where the salon is all the way in the back). Just say, "Hey, I know you guys are the groomers but I feel that you are more intelligent when it comes to breed specific questions". All of us in the salon love dogs and most have dogs. The employees up front aren't always the same. In our PetsMart, most of the employees were pet-less kids who's parents made them get a job and this is who called them back. They are not there for the animals and probably hate their jobs.

I definitely don't try to sell Hill's. This Hill's pamphlet is in the break room so we can "educate" ourselves. We actually try to sell Blue Wilderness the most, or the PetSmart brands (Authority, mostly, or Simply Nourish). Those of you having issues with collars...there are things very similar to martingales but unless you find an employee who's there for the animals not the job then consider yourself fresh out of luck. My co-worker Shelby and I can educate the crap out of customers, but two of the others in my department are idiots. One of the trainers is extremely knowledgeable; the other I really don't like even listening to because she annoys me so bad. Try to find someone in PET CARE, not a random employee. You'll have better luck.

Also, all of a dog's teeth are flat...what are you guys talking about??!?!?!?!?!?!?!?!?!?! ;)

That's good. I thought maybe it was going to be something you were going to be required to do. So you pretty much still have the freedom to promote whatever brand you want (that's what it sounds like)? That's a relief. Imagine how hard it would be to have to promote Hills...